Ashok does a massage splendidly & very professionally. Many thanks!
Enjoyed our stay & staff is very friendly.
Excellent staff & service. Will definitely recommend this hotel to friends & family.
Driver sunil is the wonderful face for your hotel, he is polite, informative & all rounder nice guy.
Excellent! Excellent! Thank you for everything. I enjoyed my stay!
A special thank you to all your staff, stating from your doorman, reception, breakfast staff, housekeeping. The staff went out of their way to meet all our requirements.
On Sundays I have taken massage from ashok, it was great massage, it lasted for 1 hour. Very much thank you to therapist ashok & hotel Fariyas for this spa.
As a 1st time visitor to Mumbai, the experience by your hotel staff & management was par excellence, will definitely recommend your hotel to family & friends. Will come back soon, my stay was shot but sweet. Thanks a million!
Rajendra from housekeeping really helped today. In need clothes ironed urgently & he did that in 10 minutes, he deserves applause. Thank you rajendra!
Mr. Manish Sardana
Room size doesn't match up the tariff, rest all is awesome. Thanks for the cake & wishes as I celebrated my birthday with you, really touched!
Prompt, friendly & supportive, especially the driver "SUNIL" did a very excellent job.
We enjoyed very much. Hotel is very good, staff is very good & also breakfast. Thank you, we will come next year.
I want to say that I am very happy with the staff in salon, all are very nice people you have very nice masseur. Thanks to all.
Soney your duty manager is very co-operative & courteous. Wish her all the best & prosperity.
Nice & clean hotel, friendly staff with beautiful smiles. Thanks to all staff, special thanks to Jhanvi.
Yatin & Pratiksha at the front desk were very helpful. They made our every wish come true. The bell captain in the lobby was always friendly. The breakfast was very delicious & the dinning staff always attentive. The room was very comfortable, we had lovely stay here.
Your front desk & duty manager service was exceptional. A special thanks to soney & pratiksha for all the assistance in arranging & helping me with my hindu wedding ceremony in fort kochin.
While the service is good , senior management themselves can learn to be a bit courteous /polite to guests by greeting. A particular woman , presumably the owner who was busy with directing christmas decoration appeared quite cold & hostile!
On 8th floor lounge space for the meeting to accommodate member was little constraint this may be looked into, food was good in dinner, staff were good courteous. All the best.
When I last stayed here 2 yrs ago the staff was very helpful with my sister who was ill and so I stay here when in mumbai.
Managers has helped over pre-booking problem from my tour agent well appreciated. Has used this hotel for past sixteen years.
Thanks for your hospitality & we had a lovely & enjoyable stay at the fariyas hotel. Thanks You.
Excellent service, quality of food & friendliness of staff. Thank you for the wonderful stay.
I would give particular good feedback about tamarind staff & waiters always nice & very gentle. The service offered by them was excellent & they were very helpful & kind. I have really felt home, thanks to all of them. I would also like to say that Mr. Ashok was really nice & kind at all point of time & he helped me a lot in suggestions about Mumbai. The poolside was enjoyable because of him. Also Mr. Ayush was very kind & always available for talking about Indian history & traditions which was really interesting to hear & learn from.
No suggestions, customer service is perfect! Very helpful & lovely. They should get a raise always smiling & extremely helpful, if no raise to them then we will take back to Australia. Nishikant, Ravi, Shalemder, Paramjeet were all excellent staff members & very helpful.